Satellite internet technology has provided internet access to millions from fixed positions
located approximately 22,300 miles above the earth by transmitting digital signals to
subscriber antennas and receivers. Two-way satellite internet connections allows for both
downstream and upstream transmissions. Two-way transmissions are the most commonly
used types of satellite internet connectivity.

The satellite internet receiver, that is connected to your computer, forwards digital signals
to the outdoor satellite internet antenna. The antenna then transmits signals to the satellite
or transponder. Next, the satellite then receives and decodes transmissions and forwards
them to their network operations center. Finally, data request is transmitted again to the
internet by land-based infrastructures - thus, satellite internet service.

The following tasks will be accomplished with your installation;

OR OR *

• The satellite system equipment unless already received by customer
• Mount Dish (antenna) Dish to side of house or 1st story roof mount.
  *Note: Pole mount is NOT part of standard install (see below)
• Running 2 RG-6 cables (not to exceed 150 feet) around the outside of the house to a exterior / interior wall entry point. This does not include attic work.
• Installation of  two RG-6 cable to Satellite Receiver  and a Network cable to connect your computer system to either the  DIRECTWAY satellite Internet system or XPLORNET Satellite Internet system..
• Grounding of system to a suitable ground location

Please discuss any non-standard requirements with us over the phone and again when the installer arrives on site. Although you home may be unique in some fashion that will not a accommodate a standard installation, the installer will discuss these additional charges with you before the install begins.

The list below identifies items that are not included in a standard installation. Most installers charge extra for these items. Do not allow any work to be done until you and your installer clearly understand and approve the additional work and its additional cost. SUPERVISE all work performed by your installer. If you have any questions, please call us

• Relocation of any  other satellite dish to accomplish work task
• Extra RG-6 cable over 150 feet per run
• Drilling through more than one exterior and one interior wall
• Running cable through attics, basements, or walls
• Phone jack wiring where existing service is more than 25 feet from the receiver (if applicable)
• Providing any enhancements to existing phone system
• Special moldings or other cosmetic hardware used to hide exposed cables
• Non-penetrating roof mount, pole mount or chimney mount
• Removal and/or repair of previously mounted equipment without a Waiver of Liability signed off by customer
• Mileage if customer is located beyond 40KM to customers location.  This is decided at the time of sale. 
• Complex and/or custom installations, including multiple DISH  receivers, excess cabling requirements and wall fishes, etc., will result in additional fees.
• Mounting antenna higher than the first level roof.
• Networking multiple computers or connections to LANs.

Please note that above installation method applies to  DIRECTWAYand XPLORNET installations.